Privacy Policy
Effective Date: April 4, 2026
Solid Handyman LLC (“Solid Handyman,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
We may collect the following types of information:
Name
Email address
Phone number
ZIP code or service address
Photos, project descriptions, and other details you submit
Information submitted through contact forms, quote requests, scheduling requests, or other website forms
Browser, device, IP address, and website usage data collected through cookies, analytics, and similar technologies
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and service requests
- Provide estimates and project follow-up
- Schedule appointments
- Send appointment reminders and job-related updates
- Communicate about your request or project
- Improve our website, services, and customer experience
- Measure website performance and advertising performance
- Comply with legal obligations
3. Calls and Text Messages
If you provide your phone number, we may call or text you regarding your inquiry, estimate, scheduling, appointment reminders, service updates, and other job-related communications. If you separately opt in, we may also send promotional messages. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us directly.
4. Email Communications
If you provide your email address, we may send you messages related to your inquiry, estimate, scheduling, service updates, receipts, and other service-related communications. If you opt in to marketing emails, you may unsubscribe at any time using the unsubscribe link included in those emails.
5. Cookies, Analytics, and Advertising
We may use cookies, analytics tools, and advertising tools to understand how visitors use our website, improve site performance, measure advertising effectiveness, and display relevant ads. Third-party vendors, including Google, may use cookies or device identifiers to serve ads based on your past visits to this website or other websites.
6. Sharing of Information
We do not sell your personal information. We may share your information with trusted service providers that help us operate our website, forms, scheduling systems, messaging tools, analytics, advertising, and customer communications, but only as needed to support our business operations.
Mobile opt-in data and consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
7. Data Security
We use reasonable administrative, technical, and organizational measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure.
8. Your Choices
You may:
Reply STOP to opt out of text messages
Use unsubscribe links to opt out of marketing emails
Contact us to request updates or corrections to your information
9. Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy at any time by posting the revised version on this page. Your continued use of the website after changes are posted means you accept those changes.
11. Contact Information
If you have questions about this Privacy Policy, contact us at:
Solid Handyman LLC
800 Corporate Dr #301
Stafford, Virginia 22554
info@solidhandyman.com
(540) 783-4100